Privacy Policy
Last Updated: 19 October 2026
1. Who we are
ACG Immigration is a trading name of ACG Corporate Ltd, a company registered in England and Wales
(company no. 13201863). Our registered office is 35-41 Folgate Street, London E1 6BX. We are the data
controller for the personal data described in this policy. We are registered with the Information
Commissioner’s Office, registration number
Contact: corporate@acgimmigration.com or 0203 951 8972.
2. Who this policy covers
We work with employers and organisations. This policy covers people who visit our website, people who
contact us, and the directors, staff and key personnel of organisations we work for.
3. What we collect
- Your name, job title, phone number and email address
- Your organisation’s name and details
- What you tell us when you contact us, by form, email or phone
- Documents and information you send us for your organisation’s application or compliance work,
which may include details of your staff - Payment details, processed by Stripe (we don’t see or store full card numbers)
- Technical data from our website, such as IP address, browser, device and pages visited, collected
through cookies where you allow them
4. How we use it and our lawful basis
| Purpose |
Lawful basis |
| Calling you back and replying to your enquiry |
Legitimate interests (responding to business enquiries) |
| Providing the services your organisation has engaged us for |
Contract |
| Preparing and submitting applications and reports to the Home Office |
Contract, and legitimate interests |
| Keeping business, accounting and tax records |
Legal obligation |
| Measuring how our website and adverts perform |
Consent (through our cookie banner) |
| Protecting our website from spam and misuse |
Legitimate interests |
5. Who we share it with
We don’t sell your data. We share it only where needed with:
- The Home Office (UK Visas and Immigration), when we submit work for your organisation
- Service providers who support our business: Hostinger (website hosting), Google (analytics and advertising), CookieYes (cookie consent), our email and telephone providers, and Stripe (payments)
- Our professional advisers, such as accountants and insurers
- Courts, regulators or law enforcement, where the law requires it
6. How long we keep it
- Enquiries that don’t become clients: up to 12 months from our last contact
- Client files: six years after the work ends
- Website analytics: up to 14 months
7. Cookies
We use essential cookies to make the website work. We use analytics and advertising cookies only if you
accept them in our cookie banner. You can change your choice at any time through the cookie icon on the
website.
8. Your rights
You have the right to:
- ask for a copy of your data
- ask us to correct it
- ask us to delete it
- object to, or ask us to restrict, how we use it
- ask us to transfer it to someone else
- withdraw your consent at any time, where we rely on consent
To use any of these rights, email corporate@acgimmigration.com. We’ll reply within one month.
9. Keeping it safe
We keep your data on secure, password protected systems, and only people who need it can see it.
9. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
10. Complaints
If you’re unhappy with how we’ve handled your data, please contact us first. You can also complain to the
Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
11. Changes
We may update this policy. The latest version will always be on this page.
If you believe that your privacy rights have not been properly addressed, you may also have the right to raise a concern with the relevant data protection authority, including the UK Information Commissioner’s Office (ICO).
